Crystalbrook Riley
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cairns
Crystalbrook Riley
No.1 of Luxury Hotels in Cairns
131/141 Esplanade, Cairns, Queensland, 4870, Australia
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Last booked 9 hrs ago
Amenities
Outdoor swimming pool
Spa
Massage room
Gym
Public parking
Bar
Billiards room
Restaurant
All Amenities
Property Description
With a stay at Crystalbrook Riley, you'll be centrally located in Cairns, steps from Cairns Esplanade and 12 minutes by foot from Cairns Marlin Marina. This luxury hotel is 0.7 mi (1.1 km) from Cairns Central Shopping Centre and 0.7 mi (1.2 km) from Reef Fleet Terminal.
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8.3/10
Very GoodFriendly staff, great location and good food/drink options. Highly recommend for a stay in Cairns.
All 122 Reviews
Surroundings
Airport: Cairns Airport
(6.2 km)
Airport: Mareeba Airport
(69.2 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Family Room with Sea View
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
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8
Family Resort
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
64m² | Floor: 2-6
Has window
Non-smoking
Hair dryer
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4
Urban Twin
2 Single bed
32m² | Floor: 1-7
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
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4
Resort King
1 King bed
32m² | Floor: 1-7
Has window
Non-smoking
Air conditioning
Private bathroom
Movies
Wardrobe
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7
Suite
1 King bed and 1 Sofa bed
69m² | Floor: 7
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
4
Family Urban
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
64m² | Floor: 2-6
Has window
Non-smoking
City view
Hair dryer
Check Availability
4
Urban King
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Movies
Private toilet
Check Availability
10
King Room with Sea View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Panoramic Sea
1 King bed
32-47m² | Floor: 1-11
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Resort Twin
2 Single bed
32m² | Floor: 1-7
Has window
Non-smoking
Air conditioning
Private bathroom
Movies
Private toilet
Check Availability
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Guest Reviews
8.3/10
Very Good
122 reviews
Verified Reviews- Cleanliness8.2
- Amenities8.3
- Location8.6
- Service8.2
Average for similar properties in Cairns
AI Summary
The property provides clean, spacious rooms with lovely views. Guests praise the friendly service and convenient location near attractions. Modern facilities, including multiple swimming pools, cater to families.
Guest User
June 16, 2025
Friendly staff, great location and good food/drink options. Highly recommend for a stay in Cairns.
Guest User
June 2, 2025
房間不算太乾淨，可能是海邊度假酒店原因。但是地理位置非常不錯。五分鐘就到了很多餐廳的市中心
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Guest User
May 18, 2025
算凱恩斯最好的酒店了
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Laurenpowers88
May 7, 2025
We had a lovely couple of days here. The reception staff were very helpful and we had a lovely spacious room
Guest User
May 5, 2025
A well presented hotel, with a beautiful pool and lovely restaurants. Would certainly consider visiting again.
Anonymous User
April 26, 2025
The hygiene and environment are really bad. The corridors on every floor smell moldy, and the rooms also smell moldy and damp. The hotel's air conditioner does not have a dehumidification function, and the bedding and clothes are damp.
The cleanliness of the room is quite bad, there is dust everywhere and the towels are full of stains. I don't know how this hotel got a star rating. There was no housekeeping during the stay, and even after I requested it, the cleaning was quite sloppy.
The worst thing is the front desk staff, they are unfriendly and very rude, which is quite rare in Australia. When we pointed out that the room was not cleaned and the air conditioner was broken and not repaired, a blonde lady with gold-rimmed glasses simply spread her hands and said "there's nothing we can do". Don't know how a guy like that got a job.
Please stay away from this hotel, it is very low cost performance. If you can order a chain store, at least you have somewhere to complain.
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Anonymous User
April 25, 2025
It's so beautiful
clean room
Mark Henry
April 22, 2025
So I expected a lot, but I was a tad disappointed. Stains on the carpet, dust and non working kettle. Only being was the view. And when you pay $450 a night they sting you for parking. Was not worth the expense.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Spa
Additional charge
Massage room
Gym
Public parking
Additional charge
Bar
Billiards room
Restaurant
Cafe
Taxi booking service
Conference room
Additional charge
Multi-function room
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Bicycle rental
Outdoor swimming pool
Spa
Gym
Bar
Billiards room
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Parking
Public (not only for guests) is available Off-site parking. Reservation not needed.
Public parking
Additional charge
Valet parking
Additional charge
Transportation
Taxi booking service
Bicycle rental
Front Desk Services
24-hour front desk
Express check-in and check-out
Concierge service
Luggage storage
Currency exchange
Tour and ticket booking service
Food & Drink
Cafe
Bar
Room service
Health & Wellness
Spa
Additional charge
Massage room
Billiards room
Gym
Public Areas
No smoking in public areas
Garden
Water purifier
Elevator
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Facilities for Children
Childcare service
Additional charge
Children's meals available
Business Services
Postal service
Multi-function room
Conference room
Additional charge
Accessibility
Accessible rooms available
Pool ramp available
Stair-free main entrance
Safety & Security
First aid kit
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Front desk hours: 24/7
The property will provide check-in details after booking
If you will arrive outside of check-in hours, contact the property 1 day in advance by email/phone
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet, Set menu
| Age | Fee |
|---|---|
Children 17 years old and under | AU$21.00 (approx. PHP 776.18) per person |
Adult | Buffet:AU$41.66 (approx. PHP 1,539.79) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2018
- Number of Rooms: 311
With a stay at Crystalbrook Riley, you'll be centrally located in Cairns, steps from Cairns Esplanade and 12 minutes by foot from Cairns Marlin Marina. This luxury hotel is 0.7 mi (1.1 km) from Cairns Central Shopping Centre and 0.7 mi (1.2 km) from Reef Fleet Terminal.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a reception hall.
Enjoy Asian cuisine at Paper Crane, a poolside restaurant where you can take in the ocean view and dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 311 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a reception hall.
Enjoy Asian cuisine at Paper Crane, a poolside restaurant where you can take in the ocean view and dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 311 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.